Guarantee of Quality
McDermott Quality Certification
Only after rigorous examination may a shaft or cue receive McDermott quality certification and be ready to ship to our customers. McDermott quality control experts analyze every feature of the cue and no imperfection is tolerated.

During the R&D phase, sophisticated tests allow designs to be perfected, and ensure that the technical expertise required to produce them becomes a reality.

From conception until the post-production phase, each model is subject to a number of uncompromising quality control checks which ensure that every single detail is being produced according to plan.

These strict internal quality checks continue even after our cues emerge from the production process. Each and every cue is checked for fit and finish to ensure that each cue continues to uphold the high standards of quality that set McDermott apart as a premium cue/shaft maker.

Lifetime Warranty Of Warpage and Defects
When it comes to a quality product and superior customer service, McDermott sets the standard with the McDermott Lifetime Warranty, the premier warranty in the industry. The McDermott Lifetime Warranty provides unparalleled coverage, and demonstrates not only our confidence in McDermott shafts, but also our ongoing commitment to every McDermott customer.

McDermott High Performance Shafts and Intimidator I-Shafts warrants its pool shafts from an authorized McDermott Shaft retailer or distributor to be free from defects in material and workmanship, including warpage, for the lifetime of the product.