As the manufacturer of the highest quality billiards products on the market today, Predator products is committed to performance and durability of our products.
To protect your investment, Predator products offers a limited lifetime warranty against manufacturing defects. If you ever experience a problem that you believe is covered under warranty, please call our customer service department at 1-888-314-4111 or 1-904-448-8748 for international callers. Please note that this warranty does not cover problems resulting from warping or abuse.
Terms and Conditions. Predator products warrants solely to the original purchaser of this Predator product that the product purchased shall be free from defects in materials and workmanship under normal use for as long as the product is owned by the original purchaser, or until the ownership of the product is transferred to another. This Limited Warranty does not apply to asserted defects resulting from:
(a) normal wear and tear;
(b) modification, misuse, abuse or improper maintenance or
(c) accidents or exposure to extremes of temperature or humidity which cause harm.
This Limited Warranty applies only to those products purchased from authorized dealers of Predator Products .
Predator shafts designed for Uni-Loc® and Radia®l joints are only warranted when coupled with a Genuine Uni-Loc® quick-release or Radial® Pin.
Limitation on Obligations. The obligations of Predator Products hereunder are limited to repair or replacement of any product found to be defective under this Limited Warranty. In no event shall Predator Products be liable for any indirect, incidental or consequential damages, of any nature or kind or for damages to or loss of property. THIS LIMITED WARRANTY IS THE SOLE WARRANTY OF PREDATOR CUES AND SHAFTS AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR PURPOSE.
No Other Warranties. This Limited Warranty, as set forth herein, constitutes the entire warranty and representation of Predator Products with regard to its cues and shafts. This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices which may be executed in connection with the purchase of the product. NO representation or warranty made by Predator Products employee, dealer or agent shall be binding upon Predator Products other than as set forth herein.
Claim Procedures. Claims for warranty performance and service shall be made by sending the product, shipping and insurance prepaid by the purchaser, to Predator Products, 5055-5 Saint Augustine Road, Jacksonville, FL 32207, together with
(a) evidence of original purchase;
(b) a description of the asserted defect; and
(c) the name; address and phone number of the original purchaser to whom the product is to be returned.
Predator Products will review the description of the asserted defect, examine the product and make service, repairs and replacements as appropriate under this Limited Warranty. Upon completion of the service, the product shall be returned by Predator Products to the original purchaser, shipping and insurance to be paid by Predator Products . If it is determined that the asserted defect is not covered under the Limited Warranty, the original purchaser will be contacted and offered a repair service if applicable, or the product will be returned.
Legal Remedies. Depending upon the state in which you reside, you may have additional remedies available under the applicable Commercial Code or Consumer Warranty laws.